As an employee of Berkshire Maestros for 23 years, I have seen and worked on three music service administration systems before our fourth and latest, SpeedAdmin. From a server-based MS-DOS system in the nineties and early noughties, a Windows version of the same software, and then migrating over to a cloud-based system from a new provider – each had its own advantages and disadvantages. One of the main issues we experienced once we moved to the cloud was speed (the system was not browser-based). It also had some limitations when processing data that didn't always give us confidence. To assist with the speed issue and ensure the highest specification, we upgraded our broadband provision and hardware. The system did work faster but it still wasn't adequate. While the reporting functions were good in theory, we couldn't rely on the data being accurate. There was a portal and mobile app that teachers could use but we decided to not rollout this function due to the other problems we were experiencing.
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